Trustwave SpiderLabs Security Advisory TWSL2012-012: Cross-Site Scripting Vulnerability in Support Incident Tracker Published: 04/20/12 Version: 1.0 Vendor: Support Incident Tracker (http://sitracker.org/) Product: Support Incident Tracker Version affected: 3.65 and earlier versions Product description: Support Incident Tracker is a free, Open Source (GPL) help desk/support ticketing System. The software is web-based and offers the ability to manage technical support contracts and support incidents using a single system. Credit: Jonathan Claudius of Trustwave SpiderLabs Finding 1: Reflective Cross-Site Scripting Vulnerability in 'id' parameter in 'index.php' page CVE: CVE-2012-2235 The main index.php page in Support Incident Tracker (or SiT!) is vulnerable to a cross-site scripting vulnerability when Javascript is supplied to the 'id' parameter via GET request. Example(s): Performing XSS on 'id' parameter #Request http://A.B.C.D/index.php?id=%3Cscript%3Ealert%28%27123%27%29%3C/script%3E #Response(s)

Application Warning [512]
Input was expected to be numeric but received string [] instead in base.inc.php Vendor Response: No response received. Remediation Steps: No official fix is available. However, administrators can mitigate these issues by defining rules within a web application firewall (WAF) solution and restricting access from outsiders. ModSecurity (http://www.modsecurity.org/) has added rules to the commercial rules feed for these issues, and Trustwave's vulnerability scanning solution, TrustKeeper, has been updated to detect affected versions. References 1. http://sitracker.org/ Vendor Communication Timeline: 03/19/12 - Initial communications with vendor 03/19/12 - Vulnerability disclosed to vendor 04/03/12 - Vendor contact attempted 04/10/12 - Vendor contact attempted 04/20/12 - Advisory published About Trustwave: Trustwave is the leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper compliance management software and other proprietary security solutions. Trustwave has helped thousands of organizations--ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers--manage compliance and secure their network infrastructure, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, China and Australia. For more information, visit https://www.trustwave.com About Trustwave SpiderLabs: SpiderLabs(R) is the advanced security team at Trustwave focused on application security, incident response, penetration testing, physical security and security research. The team has performed over a thousand incident investigations, thousands of penetration tests and hundreds of application security tests globally. In addition, the SpiderLabs Research team provides intelligence through bleeding-edge research and proof of concept tool development to enhance Trustwave's products and services. https://www.trustwave.com/spiderlabs Disclaimer: The information provided in this advisory is provided "as is" without warranty of any kind. Trustwave disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Trustwave or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Trustwave or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.